My brother is thrilled at the performance of his "previously owned" Cub Cadet. I couldn't be more pleased at the value of this equipment. I was so impressed by the time you took to educate and inform me on my options. Your recommendation was spot on. Kudos to Ryan as well for answering some follow up questions after we took delivery. We are not sure why anyone would shop for lawn equipment anywhere else. We never will.
- Michaelene Glowacz (2016)
Dear Kalamazoo Lawn and Garden,
I am a new customer of your business. I wanted to let you know how pleased I was with your staff and the service. I purchased a snowblower from Ryan Thompson in October. As a woman and a senior citizen, it was very refreshing to not be talked down to and to be respected. Ryan was courteous and answered all of my questions. The snowblower was delivered yesterday by Dwayne and here is another star employee who was very helpful and made sure I understood my new machine and was ready to plow the snow when it comes. I appreciate the service I received and will be bringing my lawn mower and snowblower in for maintenance when it's time. Thanks again for being a star business with good employees.
— Suzanne Gernaat (2016)
"Loved the way Kalamazoo Lawn and Garden goes the extra mile to help and advise me when I had a problem with my snowblower."
- Jim Landfair (2015)
The customer service I received the moment I walked through the door was awesome. I really appreciated the guidance I was given in comparing all my options for buying the best tractor and accessories to meet my needs based on what I had described.
A week after I bought the tractor and snowblower we had 18" of snow and the equipment did a great job. Better than expected.
I am very pleased and have no regrets.
All my customer experience's with Kalamazoo Lawn and Garden over many years have been exceptional. Many thanks.
— Jack McDaniel (2015)
"First, after getting to know the owner, sales team and mechanics, it was clear this would be a good company to do business with. They took the time to educate me so I could run the equipment safely. When taking (the equipment) in for service, they always treat me like a person, not a number. Then they took it a step further. They are very good at explaining what I could do to maintain the equipment properly.
Service has always been reasonably fast. When ordering parts it has also been a very pleasant experience. I own several types of equipment they sell such as mowers, blowers, trimmers and chainsaws.
If you are a homeowner or a commercial maintenance company, this is the place to buy."
— Anthony G. Rice (2015)
President/ Lawns N More
Dave Thompson and the staff at Kalamazoo Lawn and Garden have been servicing my Sears/Craftsman lawn tractor for close to 15 years and have done a great job. They remember me when I walk in. They are friendly and not pushy. They help educate me on how to keep my machine running properly. I once thought I was at a point that I thought I should purchase a new tractor and, to my surprise, Dave said that he wouldn't recommend it. He said that he felt there were plenty more good years left in my machine. I trust them for honest answers. I have since purchased a weed trimmer from them with the same great service. My next tractor purchase will certainly be from Kalamazoo Lawn & Garden.
— David Tultz (2017)
Excellent, well built equipment. Honest sales advice not found elsewhere. I used to mow with a Deere in 10.5 hours, now I mow with a Cub Cadet steering wheel Zero Turn in 3.5 hours.
- Steven Frost (2015)
I just wanted to drop you a quick line to let you know how much I enjoyed working with Ryan on the purchase and Duane upon delivery of my new snow blower. Both (Ryan and Duane) were very knowledgeable about the product and wanted to be sure I was comfortable with the purchase and operation. Duane made sure that all my questions were answered regarding safe operation and maintenance.
Good service is a big part of the reason I am a repeat customer and this is reflected in the character of the people I have worked with at Kalamazoo Lawn and Garden.
— Chris Hanson (2015)
I am 80 years old and needed a new snowblower. I went to Kalamazoo Lawn and Garden knowing exactly what Toro model I wanted to purchase. Dave Thompson listened to everything I had to say and my reasoning. He asked me specific questions about my driveway and how I normally go about clearing my drive. He shared some of the newer features on different models that might help me. Dave was not pushy and gave me the space to make my own decision. I purchased the model Dave recommended and couldn't be happier. I can't believe how much easier it is to clear my drive with my new machine. I'm glad Dave asked me questions and didn't just sell me what I thought I needed. Thanks Dave!
- Russell Tultz (2016)
Kalamazoo Lawn and Garden Lawn Mower Repair Parts Service Sales Snow Blowers Mower Accessories Tractor Attachments Leaf Blowers Chainsaws Log Splitters Weed Trimmers Hedge Trimmers Tiller Cultivators Generators Power Washers and Pressure Washers